From BI to “AI” with Augmented Intelligence
Artificial intelligence is not purely “artificial.” The ideal approach amplifies human intuition with machine intelligence to create a powerful multiplier effect. That’s augmented intelligence. Intelligence augmentation (IA) and cognitive augmentation, are a compliment—not a replacement—to human intelligence. It’s about helping humans become faster and smarter at the tasks they’re performing.
AI – seeks to deliver smart solutions to complement human endeavours. For example, tech-enabled transportation solutions employ real-time visibility and predictive analytics to deliver actionable insights to human stakeholders.
A key bias among humans is our tendency to judge situations based on broad generalisations or immediate associations. Machines lack this bias. They are skilful and cold calculators with the ability to supersede obstacles resulting from human conditioning.
Machines, however, lack the ability to think ethically, creatively or subjectively. In this case, emotive thinking is an asset to human beings. A human worker can account for cultural and behavioural patterns with greater dexterity than machines.
